How It Works

A reservation as considered as the voyage itself.

Every journey is curated individually — from your first request to the day you step aboard, a member of our team accompanies each stage personally.

A Galápagos sea lion on the beach at sunset
Five steps

From first request to confirmed voyage.

  1. 01

    Request availability

    Choose your vessel, itinerary and preferred departure, and tell us who is travelling. You receive a personal reference number immediately.

  2. 02

    Receive your private proposal

    Our team personally confirms availability with the vessel and sends a tailored proposal by email — exact dates, suite and final price.

  3. 03

    Secure your journey

    Once you accept, a secure payment link reserves your voyage: a 30% deposit if departure is more than 120 days away, or full payment if it is closer.

  4. 04

    Settle the balance

    If you paid a deposit, the balance is due before the 120-day mark. We send courtesy reminders well ahead of the date.

  5. 05

    Your voyage is confirmed

    Every step is confirmed by email. From here, our team prepares the details of your journey with you until the day you step aboard.

At any stage, you can follow your request on the Track Your Request page with your reference number and email.

Payment at a glance

Two timelines, depending on your departure.

Departure more than 120 days away

30%

deposit to reserve your voyage, with the balance due before the 120-day mark.

Departure within 120 days

100%

of the fare at the time of reservation — no deposit applies.

All prices in US Dollars (USD). Payment by PayPal or bank transfer, through a secure link sent with your proposal. A balance still unpaid at the 120-day mark releases the reservation, without refund.

Cancellation at a glance

Clear terms, set out in advance.

More than 120 days before departure

15%

of the total fare is returned to you; 50% is retained.

Within 120 days of departure

0%

the full fare is retained, reflecting the limited cabins reserved on your behalf.

We recommend travel insurance to every guest, as a matter of course rather than caution. Read the full Cancellation Policy. Other questions? See the FAQ.

Your journey begins with a single request.

Request Availability